Delivery & Return
Delivery
At deco AURORA design, we take pride in the quality of our products. We aim to deliver your purchase as quickly and efficiently as possible. All our products are fully packaged for safe transit and will be handled by professional third-party delivery carriers.
We work with multiple specialist delivery partners to ensure your order arrives safely and on time. This may result in multiple shipments of your order from separate delivery partners. Kindly note that shipping cost is calculated per shipment (not per total order) based on your location. Delivery speed depends on the product type, product availability, and proximity to your area.
All shipments are delivered Monday to Friday between 9:00 am and 7:00 pm, with specified hours on Saturdays in selected cities.
Please note that it is your responsibility to check that your items will fit through doors, staircases, and elevators in their packaging before placing your order. Product and package dimensions are included in the product description on our website. Failed delivery due to inability to access your home will incur additional delivery charges.
Shipping Fee & Locations
Shipping fees are charged per shipment, not per order, and are fixed at flat rates depending on shipment value and delivery location.
This is a friendly reminder that for orders with multiple items, depending upon each item’s estimated delivery, there may be multiple shipments per order. Shipping fees are calculated based on your location and order subtotal. Total shipping fees will be indicated during the checkout process after processing the required shipments based on the estimated delivery of all your items.